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Administrative and Support Services

Enabling recognises the key role this industry plays in improving services to the public; we know it’s possible to reduce the administration burden on the accounts department while improving the speed of timely information about the services and/or people you are assisting.

A fully integrated Financial Management Information Software (FMIS) and Customer Relationship Management (CRM) solution is the ability to consolidate financial reporting and customer information into a single record.

Enabling offer FMIS and integrated CRM solutions that is well suited to this industry. The focus for Enabling is to always try and move away from disparate and independent systems, but above all the system needs to be user friendly.

With a single, fully integrated FMIS and CRM system, business can eliminate the silos of information within the organisation, allowing both teams and individuals to make better informed decisions, be more responsive to their customers and drive process and people efficiency throughout the business.

For more information on Enabling’s FMIS and CRM Systems, select from our product suites listed below or to find out more, please call us or complete the contact us enquiry form opposite.

Products

Pact Group

“The client management system has enabled Pact to be seen as a service leader in a way that we weren't before.  We're recognised for having IT knowledge and skills, as well as supporting people with disabilities,” Shand enthuses.

In the years since deploying the CRM, Pact has periodically introduced modifications to the software in a bid to help users do even more. Shand believes this process of continual improvement will remain, noting, “Sage CRM is quite robust in terms of its ability to be adapted.” 

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